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At Lumina Storm Vortex Hotel, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our hotel or use our services.
Last Updated: January 1, 2024
Information We Collect
Personal Information
- Name and contact details
- Reservation information
- Payment information
- Preferences and special requests
Usage Information
- Website usage data
- Device and browser information
- Location data (with consent)
- Service interaction history
How We Use Your Information
Service Delivery
To process reservations and provide hotel services
Communication
To communicate about your stay and our services
Improvement
To improve our services and website experience
Information Sharing
We may share your information only in the following circumstances:
- With service providers who help us operate our hotel and website
- When required by law or to protect our legal rights
- In case of a business transfer or merger
- With your explicit consent
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- SSL encryption for data transmission
- Secure payment processing systems
- Regular security audits and updates
- Access controls and staff training
- Data backup and recovery procedures
Your Rights
Right to Access
Request copies of your personal data
Right to Rectification
Request correction of inaccurate data
Right to Erasure
Request deletion of your personal data
Right to Object
Object to processing of your data
Privacy Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: privacy@luminastormvortex.info
Phone: (604) 555-0123
Address:
1250 Storm Ridge Drive
Vancouver, BC V6E 4A6
Canada
Policy Updates
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.